You can also use our self-service options on this website. Coronavirus (COVID-19) resource hub No, cancelling a trip because of a travel ban or other government-imposed restriction on travel directly or indirectly related to COVID-19 is generally not covered by our travel protection plans. Please visit our coverage alert for the latest coverage information. Travel insurance provider, Allianz Global Assistance announced it has introduced a new COVID-19 insurance and assistance plan, designed to complement standard emergency hospital medical and other all-inclusive plans. However, in response to the public health and travel crisis that is currently occurring, for a temporary period, we are accommodating claims for trip cancellation and trip interruption if a customer becomes ill with COVID-19 either before or during their trip. If you opt to get hospitalized to a non-network hospital, then you can avail the reimbursement claim facility. Nothing contained or described here, nor any payment made pursuant to the position described here, is or should be construed to be a waiver of any term, condition, or exclusion of any plan, or any applicable rights, remedies, or defenses under any plan or at law or equity. Allianz Global Assistance also serves as an outsource provider for in-bound call centre services and claims administration for health insurers, property and casualty insurers and credit card companies. Please note that remuneration may be payable to the distributor of this insurance. COVID-19, the disease caused by the 2019 Novel Coronavirus, is a known and rapidly evolving epidemic that is affecting travel worldwide, with continued spread and impact expected. Please contact us at the number listed on your plan with any questions about your coverage or to file a claim. Allianz Global Assistance is a registered business name of AZGA Service Canada Inc. and AZGA Insurance Agency Canada Ltd. Travel … For more updates about Allianz Travel COVID-19 Alerts, click here. You must be signed in to save your quote. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world. Since issuing a Travel Advisory for Covid-19 on January 30 2020, we have provided medical and emergency medical transportation cover for customers should they test positive for Covid-19 while travelling, regardless of the travel destination and policy commencement date stated on their Certificate of Insurance. However, if you’re concerned about traveling during this time, many airlines and other travel suppliers are allowing their customers to change the dates of their travel without change fees. If you do not yet know your new travel dates, let us know by calling us at the number listed on your plan, and we can hold your plan for you to use later. Under Emergency Medical Care benefit: Emergency medical care for a customer who becomes ill with COVID-19 while on their trip. Dan Keon We review every claim based on its unique facts and circumstances and are happy to answer any questions you may have. Allianz Travel’s utmost priority is protecting you and keeping you well informed about latest developments during this uncertain situation with COVID-19 pandemic. At Allianz Assistance, we understand the importance of feeling completely safe and at ease when you travel. This is a test environment. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Travel are proud to offer plans covering terrorism, redeemed mileage tickets, theft of mobile devices in addition to COVID-19 Extension cover (click here for details).. To celebrate our newly launched site, for a short period we are now also offering discounted travel insurance. We also recognize that some of our customers may have important reasons to travel in these uncertain times. Contact AGA Service Company at, or 9950 Mayland Drive, Richmond, VA 23233 or. * This accommodation applies to plans currently in effect. 101-C series or 101-P series, depending on your state of residence and plan chosen. As a leading Canadian travel insurance and assistance provider with a global reach, we help travellers explore the world with confidence. “Yes, Allianz Global Assistance offers COVID-19 insurance and assistance for clients who test positive for COVID-19 while travelling. Under Trip Cancellation or Trip Interruption benefit: trip cancellation or trip interruption if a customer becomes ill with COVID-19 either before or during their trip. By Clicking ACCEPT or continuing to browse the site, you are agreeing to our use of cookies. We are assisting customers 24/7/365 who wish to change their travel plans, need travel assistance, or would like to file a claim. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. * This accommodation applies to plans currently in effect. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. There are two options to take advantage of this opportunity: Alternatively, for a temporary period, we are offering refunds for the cost of your plan if your travel supplier cancels your trip due to COVID-19, as long as no payable claim has been filed under the plan, and you do not wish to apply your plan to a future trip.*. * *Sub-limits and exclusions apply. We are assisting customers 24/7/365 who wish to change their travel plans, need travel assistance, or would like to file a claim. Allianz Global Assistance COVID-19 Assistance Plan 4 Treatmentmeans a medical, therapeutic or diagnostic procedure prescribed, performed or recommended by a physicianincluding, but not limited to, prescribed medication, investigative testing or surgery. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Other normal plan cancellation rules also apply. Policies purchased during the current COVID-19 situation OR while a known travel ban is in place will have extremely limited insurance coverage, and we highly recommend NOT to purchase travel insurance policies when such conditions exist. Our assistance team is ready to help all of our customers who need help while traveling, such as locating medical facilities or rebooking transportation. Please read our Coronavirus Alert for updated information related to the COVID-19 outbreak and our coverage policy. Please see our Coverage Alert for more details. Should I buy an Allianz travel protection plan to cover me in case COVID-19 impacts my trip? Please sign in to proceed. Travel supplier cancellations due to COVID-19 are generally not covered under our travel protection plans. Please proceed to AllianzTravelInsurance.com and remove all bookmarks or references to this site. Further, it is expressly not a guarantee of coverage or admission of legal or equitable liability. The coverage can also be purchased to supplement other standard out-of-country medical plans that may limit coverage for COVID-19. Allianz Global Assistance Plans include insurance benefits and assistance services. Your quote has been has been successfully saved to your account. has found that no insurer that will protect you from the full range of possible coronavirus-related incidents. Travel Insurance is issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177 AFS Licence No. Following the advice of the Australian Government for Australians not to travel overseas, and the decisions of a number of Australian State and Territory Governments to impose travel and other restrictions, Allianz Global Assistance is temporarily ceasing the sale of new domestic and international Travel Insurance policies effective from Friday, 27 March 2020. For those individuals, we remain committed to helping protect their health and safety by ensuring our customers have access to coverage for emergency medical, quarantine and other costs related to COVID-19 while abroad,” said Lucy Hathaway, Chief Sales Officer of Allianz Global Assistance. Our travel protection plans do not generally cover losses directly or indirectly related to known, foreseeable, or expected events, epidemics, government prohibitions, warnings, or travel advisories, or fear of travel. That’s why we’ve worked during the pandemic to make some changes to our travel insurance products, giving you access to better pandemic and epidemic protection, including some cover for Coronavirus-related claims. Due to travel restrictions, plans are only available with travel dates on or after, Due to travel restrictions, plans are only available with effective start dates on or after. Please refer to our Coverage Alert before purchasing another plan. Allianz Global Assistance is temporarily enabling travelers to make medical and cancellation claims not typically covered because of the Covid-19 coronavirus. You can also use our self-service options on this website. Provides Emergency Medical Insurance coverage for Non-COVID-19 related medical conditions (up to $5,000,000 CAD per insured) Includes Trip Interruption Insurance benefits in the event of quarantine (up to $2,100 CAD per insured and up to a maximum of $4,200 CAD per family) and for Government of Canada Avoid All Travel Advisories (up to $500 CAD per insured) Please note, plan refund rules vary by state and plan purchased, so please see your plan for details or contact us. Plans include insurance benefits and assistance services. “We encourage all Canadians to adhere to Government of Canada advisories and guidelines for international travel. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. Once you know your new travel dates, please contact us to update your plan's travel dates to cover your new trip. Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. COVID-19 has been a top-of-mind concern for Canadians, particularly for those planning upcoming trips. Allianz Global Assistance is a specialist brand of Allianz Partners for assistance and travel insurance, and is a registered business name of AZGA Service Canada Inc. and AZGA Insurance Agency Canada Ltd. For more information, visit the Allianz Global Assistance Canada website. This site uses cookies to improve your user experience and analyze site traffic. Allianz Travel, Event Ticket, and Registration insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Press Contact: COVID-19 is a known and rapidly-evolving global pandemic that is impacting travel worldwide, with continued spread and impacts expected. All other terms, conditions, and exclusions of the plan applies as always. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A-” (Excellent) by A.M. Best Co., under BCS Form No. Richmond, VA, March 9, 2020 – As the coronavirus (COVID-19) continues to impact travelers from the U.S., travel insurance provider Allianz Global Assistance is currently allowing specific medical and cancellation claims that are typically not covered under its plans. *For WA residents, Rental Car Damage and Theft Coverage may not be available in all plans. Please refer to our Coverage Alert before purchasing another plan. There are two options to take advantage of this opportunity: To cancel your plan for one of these reasons, please call us at the number listed on your plan. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Travel insurance does not generally cover medical claims due to COVID-19 in most states. More than 800 employees support long-term partnerships with some of the best-known brands in the travel and financial services markets. Specifically, Cancel Anytime plans generally exclude coverage for losses directly or indirectly resulting from any of the following: known, foreseeable, or expected events, epidemics, and government prohibitions, and certain other causes of loss. The COVID-19 Insurance and Assistance Plan, which offers coverage for international destinations including the USA, aims to help limit the spread of the virus by providing financial protection and high-touch assistance services that will encourage travellers to seek medical treatment and follow quarantine protocols if they test positive for COVID-19 while abroad. Allianz Insurance business travel wordings will typically respond where travel restrictions have been imposed, or repatriation advice has been given by authorities such as the Foreign and Commonwealth Office. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. See your plan details for additional information. Our assistance team is ready to help all of our customers who need help while traveling, such as locating medical facilities or rebooking transportation. Our Cancel Anytime plans provide up to 100% reimbursement of non-refundable, pre-paid trip costs when a trip is canceled for a covered reason, and up to 80% of those costs for most other unforeseen reasons for cancellation. On March 11th 2020 the World Health Organization recognized that COVID-19 is a global pandemic. Today, Allianz Global Assistance, a leading Canadian travel insurance and assistance provider, announced the launch of its COVID-19 Insurance and Assistance Plan, which provides up to $1,000,000 in coverage for emergency medical treatment related to COVID-19, along with additional value-added benefits. Coverage dates must be updated prior to traveling and prior to any loss for which you seek coverage. * - The above-described accommodations are strictly applicable to COVID-19 and are only available to customers whose plan includes the applicable benefit. Your vacation package now includes the COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance, at no additional cost to you! Administered by Allianz Global Assistance, the COVID-19 Coverage and Assistance Plan is underwritten by CUMIS General Insurance Company, a member of the Co-operators group of companies. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Travel insurance is underwritten by CUMIS General Insurance Company, a member of The Co-operators Group of Companies and administered by Allianz Global Assistance. For more information, visit the Allianz Partners website. If you know the date of your rescheduled trip, please visit. High-level benefits of the COVID-19 Insurance and Assistance Plan include but are not limited to: Per person: $150 per day to a maximum of $2,100. See your plan for details. Although an increasing number of insurers are offering ‘COVID-19 cover’, Which? 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. No. However, these plans do not provide “Cancel For Any Reason” coverage, and coverage under these plans is subject to terms, conditions, and exclusions. The COVID-19 Insurance and Assistance Plan is available for purchase on a standalone basis and provides benefits for COVID-19 related treatment and expenses only, making it an ideal complement to Allianz Global Assistance’s standard Emergency Hospital Medical and All-Inclusive plans. These accommodations are an explicit and limited expression of donative intent only, which is for only the limited purposes expressly specified here and for no other further purpose, express or implied. Allianz Partners is global leader in travel insurance with about 13,000 employees on five continents and a presence in 35 countries. We are redirecting you to our sign-in page. However, in response to the public health and travel crisis that is currently occurring, for a temporary period, we are accommodating claims for trip cancellation and trip interruption if a customer becomes ill with COVID-19 either before or during their trip. COVID-19 +-I am worried about COVID-19 impacting a trip I have scheduled or plan to schedule. 101-C series or 101-P series, depending on your state of residence and plan chosen. However, in response to the public health and travel crisis that is currently occurring, for a temporary period, we are accommodating claims for emergency medical care expenses a customer incurs due to becoming ill with COVID-19 while on their trip. Read our, Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A-” (Excellent) by A.M. Best Co., under BCS Form No. Today, Allianz Global Assistance, a leading Canadian travel insurance and assistance provider, announced the launch of its COVID-19 Insurance and Assistance Plan, which provides up to $1,000,000 in coverage for emergency medical treatment related to COVID … Allianz Travel Insurance has a range of travel cover options. As such, we recommend that you do NOT purchase our products to insure you against any such losses, including related to COVID-19. No, cancelling a trip because you’re afraid to travel due to COVID-19 is generally not covered by our travel protection plans. *. We and our applicable underwriters and reinsurers reserve all rights, remedies, and defenses under the plan and under applicable law and at equity. All claims are evaluated under the terms, conditions, and exclusions of the plan purchased based on the particular facts and circumstance of that claim. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. We urge any customer who has a medical issue while traveling or needs help to call us. *Rental Car Damage and Theft Coverage, when purchased as part of an annual plan, is not available to KS, TX, and NY residents. COVID-19 is a known and rapidly-evolving global pandemic that is impacting travel worldwide, with continued spread and impacts expected. N26’s extension in travel insurance coverage follows the introduction of features and initiatives designed to help people bank safely and conveniently during the COVID-19 pandemic. The product provides Emergency Medical coverage and additional travel benefits such as coverage for loss of personal baggage or flight delay. While Global Affairs’ Level 3 travel advisories remain in place, some Canadians may be required to travel abroad for work or family reasons. Allianz Global Assistance is a registered business name of AZGA Service Canada Inc. and AZGA Insurance Agency Canada Ltd. Coverage dates must be updated prior to traveling and prior to any loss for which you seek coverage. You generally have 15 days (or more, depending on your plan and state of residence) from the date your plan was purchased to request a refund of the cost of your plan, provided you have not started your trip or initiated a claim. Enjoy up to 30% off Allianz Travel Insurance. Please note, we do not currently offer “Cancel For Any Reason” coverage. The below FAQ responses address only losses incurred on or after the publication date of these FAQs. Please refer to our Coverage Alert before purchasing another plan. The information in this FAQ is intended to provide general information only and is not a coverage determination in any respect on any claim. Once you know your new travel dates, please contact us to update your plan's travel dates to cover your new trip. From getting sick abroad to having to cancel your flights because of self-isolation, the coronavirus pandemic could still wreck your holiday later in the year, making travel insurance essential. Additionally, for a temporary period, we are offering refunds for the cost of your plan if your travel supplier cancels your trip due to COVID-19, as long as no payable claim has been filed under the plan, and you do not wish to apply your plan to a future trip. Benefits/Coverage may vary by state, and sublimits may apply. No. Allianz Branches COVID-19 Updates / Dear Valued Customers and Business Partners, With the latest announcement by the Malaysian Government, all states except for Sarawak will be placed under MCO. Existing partners with questions about the COVID-19 Insurance and Assistance Plan can contact their Business Development Manager for further details, while travel agents and brokers interested in learning more about partnering with Allianz Global Assistance can contact newbusiness@allianz-assistance.ca. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Currently, there are three (3) popular and trusted insurance companies that allow anyone to extend or buy travel insurance after departure or when they are already abroad. In any event, we are happy to allow you to move your plan coverage dates to cover a new or rescheduled trip anytime within 770 days from date of initial insurance purchase. • SafetyWing “Insurance for nomads, by nomads”. Travel insurance is underwritten by CUMIS General Insurance Company, a member of The Co-operators Group of Companies and administered by Allianz Global Assistance. Japan Airlines is the latest carrier to include free COVID-19 insurance. However, if your supplier cancels your trip, you may be eligible for a refund directly from your supplier, and we encourage you to contact them for assistance. There are two options to take advantage of this opportunity: You may be eligible to cancel your plan and receive a refund of your plan cost in the following situations: Losses directly or indirectly resulting from COVID-19 are not generally covered under our Cancel Anytime plans. To file your health insurance claim for coronavirus, you can either visit our website and use our online health insurance claim portal or call our toll-free number: 1800-209-5858, to register your claim under your health insurance plans covering Coronavirus offline. The plan does not have an age limit, and is available for trip durations up to the applicable provincial health insurance coverage out-of-country day limit. The information in this FAQ is current as of the time of publication but is subject to change as the situation develops. Tel: 647-680-2893. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. As sunny destinations start to open up to travellers, you'll be able to travel with confidence and enjoy your vacation with peace of mind! However, we are happy to allow you to move your plan coverage dates to cover a new or rescheduled trip anytime within 770 days from date of initial insurance purchase. Yes, we are happy to allow you to move your plan coverage dates to cover a new or rescheduled trip anytime within 770 days from date of initial insurance purchase. Please refer to our Coverage Alert before purchasing another plan. * This accommodation applies to plans currently in effect. Travel insurance does not generally cover trip cancellations or interruptions directly or indirectly related to COVID-19. Your session has expired. Vice President, Market Management For more information, visit the Allianz Partners website. If your loss was incurred prior to that date, these responses may not apply to you or may vary. 2.3 • Allianz Coronavirus Policy; 3 » What To Look For In a Travel Insurance Plan; 4 » Tips Before You Go; Insurance Companies. This travel insurance product has been designed for all travellers visiting the United Arab Emirates. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. We review every claim based on its unique facts and circumstances and are happy to answer any questions you may have. Terms, conditions, and exclusions apply. Allianz Global Assistance and Allianz Travel are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. See your plan for details. The plan is offered through Allianz Global Assistance’s national distribution network of over 9,000 travel agency and insurance broker partners. Use this tool to calculate all purchases like ski-lift passes, show tickets, or even rental equipment. 245631, trading as Allianz Global Assistance (AGA) as agent of the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. If you do not yet know your new travel dates, let us know by calling at the number listed on your plan, and we can hold your plan for you to use later. Comprehensive Travel Insurance add-on options include our Snow Pack, Cruise Pack, Adventure pack and Additional item limits; Up to $5M cover for personal liability with our Comprehensive Plan. Customers must also have shown no signs or symptoms of COVID-19 in the 14 days prior to their date of departure from Canada. Travel Insurance Annual Multi-Trip Travel Insurance; Family Travel Insurance; Single Trip Travel Insurance; Promotions - Travel Insurance; Blog About Us Claims COVID-19 Alerts Get a Quote; Search Search Cancel GO. For over 30 years, Allianz Global Assistance has supported travelling Canadians when they need it most with value-added travel insurance and assistance services. If you choose to change the dates of your trip, we’re happy to apply your plan coverage to another trip anytime within 770 days from date of initial insurance purchase (coverage dates must be updated prior to traveling and prior to any loss for which you seek coverage). “Our hope is to remove barriers that might otherwise lead a traveller to avoid seeking treatment, which will hopefully help to limit the spread of the virus at a destination while ensuring their health fully recovers before returning to Canada.”. No medical questionnaire is required to purchase the plan, however, customers who have previously tested positive for COVID-19 must receive a negative test result before their departure from Canada to be eligible for coverage. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Allianz Partners work with a highly-connected international network of doctors, clinics, interpreters and other specialist services, to provide … Although accidents can happen while you’re away, the best travel insurance policies provide you with peace of mind; with travel insurance from Allianz Assistance, you’ll be covered for many unforeseen costs incurred whilst you’re away. . Our emergency assistance helpline is available 24 hours a day, 365 days a year. The coverage is provided by Allianz Travel and includes coverage of up to €150,000 (approximately $177,000) in total medical costs resulting from the initial COVID-19 testing fee and subsequent medical treatment for those that test positive during their travels. Coverage dates must be updated prior to traveling and prior to any loss for which you seek coverage. The coverage can also be purchased to supplement other standard out-of-country medical plans that may limit coverage for COVID-19. Given the ongoing global outbreak of COVID-19, please note the following important clarifications related to COVID-19 and travel insurance coverage administered by Allianz Global Assistance in Canada. Whether you’re heading to snowy slopes or beautiful beaches, going abroad is an exciting experience. 234708 (Allianz). Please see your plan for full details. For all Allianz travel insurance queries please visit the Allianz Assistance information page for further information regarding the impact of Conronavirus (COVID-19). Please note, in response to the public health and travel crisis that is currently occurring, for a temporary period, we are accommodating claims for the following*: These accommodations apply to plans currently in effect. Email: Dan.Keon@allianz-assistance.ca Please note that remuneration may be payable to the distributor of this insurance. We urge any customer who needs help to call us. For more information, visit the Allianz Global Assistance Canada website. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. There are two options to take advantage of this opportunity: No, cancelling a trip because of an area being affected by COVID-19 is generally not covered by our travel protection plans. 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